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Comprehensive Data Safety & Compliance for Shuffle Mobile App & Web Platform
Welcome to Shuffle ("we," "our," or "us"). We are committed to protecting your privacy and ensuring complete transparency regarding how your data is collected, used, processed, and safeguarded. This Privacy Policy applies to all users of the Shuffle mobile application (available on Google Play and Apple App Store) and the Shuffle web platform (available at ishuffle.live).
By accessing, downloading, or using Shuffle, you expressly acknowledge and consent to the practices described in this Privacy Policy. If you do not agree with any terms outlined herein, you must immediately cease using our services and delete your account.
To provide a state-of-the-art, high-definition video matchmaking experience while strictly adhering to Google Play Console, AdMob, and global privacy standards, we collect the following categories of information:
Shuffle enforces a strict zero-tolerance policy against Not Safe For Work (NSFW), sexually explicit, graphic, or violent content. To ensure user safety and comply with Google Play Console User Generated Content (UGC) requirements, we utilize advanced artificial intelligence moderation systems.
During active video matches, Shuffle employs client-side automated machine learning models (TensorFlow.js / WASM) to analyze video frames in real-time. These frames are processed entirely locally on your device or temporary secure moderation buffers to detect nudity, sexually explicit acts, or graphic violence.
If the AI moderation engine detects a safety violation above our strict confidence threshold, the call is instantly terminated, and the offending account is flagged for immediate suspension or permanent ban. No video frames are permanently stored or shared publicly.
We process your personal data for the following essential operational and legal purposes:
We do not sell your personal data to third parties. We share information only with vetted partners essential for platform operation and compliance:
We retain your profile data and virtual currency balance (Gems) for as long as your account remains active. In strict accordance with Google Play Console Data Safety requirements and global privacy regulations, you possess the absolute right to delete your account and associated data at any time.
You can instantly delete your account and all associated personal data directly within the Shuffle mobile app or web platform by navigating to Settings > Account Actions > Delete Account. Upon initiating deletion, your Firebase authentication record, profile data, social connections, and virtual currency balances are permanently purged from our active databases.
Note: Data associated with accounts banned for NSFW violations or illegal acts may be retained on a secure, encrypted blocklist for up to 3 years to prevent repeat offenses and protect platform integrity.
Shuffle is strictly an adult-only platform. You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to access or use our services. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has created an account or accessed our video matchmaking services, we will immediately terminate the account and purge all associated data.
Your information may be transferred to and processed in servers located in the United States and other global cloud regions. By using Shuffle, you consent to these global data transfers. If you reside within the European Economic Area (EEA), the United Kingdom, or California, you possess specific rights regarding data access, rectification, restriction, and opting out of personalized advertising under GDPR and CCPA frameworks.
If you have any questions, concerns, or formal requests regarding this Privacy Policy, our data practices, or Google Play / AdMob compliance matters, please contact us at:
Email: contact@ishuffle.live
Legal Entity: Shuffleverse Technologies
Official Terms of Service, User Conduct & AI Moderation Policies
These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Shuffleverse Technologies ("Shuffle," "we," "our," or "us"). These Terms govern your access to and use of the Shuffle mobile application (Android and iOS) and the Shuffle web platform (ishuffle.live).
By downloading, registering, accessing, or using our services, you expressly confirm that you have read, understood, and unconditionally agreed to be bound by these Terms, as well as our Privacy Policy. If you do not agree to these Terms, you are strictly prohibited from accessing our platform.
Shuffle is strictly an adult-only platform designed for mature video matchmaking. To use our services, you must meet the following mandatory eligibility criteria:
To comply with Google Play Console User Generated Content (UGC) policies, Apple App Store Review Guidelines, and Google AdMob publisher policies, Shuffle enforces a strict, uncompromising zero-tolerance policy against objectionable, illegal, and harmful content.
You are solely responsible for your conduct, live video streams, audio transmissions, private chat messages, and profile assets. You strictly agree that you will NOT transmit, display, or upload any content that:
Shuffle maintains a robust, state-of-the-art moderation infrastructure combining automated AI monitoring and active user reporting to maintain platform integrity and enforce our zero-tolerance UGC policy.
Shuffle actively employs client-side artificial intelligence models (TensorFlow/WASM) and automated monitoring systems that analyze live video frames during active matches in real-time. If our AI systems or human moderation teams detect a violation of our NSFW or UGC policies:
Shuffle offers virtual currency ("Gems") and premium subscription tiers ("Shuffle Plus") available via In-App Purchases (Google Play Billing, Apple App Store In-App Purchases, or Razorpay on web). The following terms govern all financial transactions:
A. Service Provided "AS IS": Shuffle is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our WebRTC video streams will be uninterrupted, jank-free, or error-free.
B. Limitation of Liability: To the maximum extent permitted by law, Shuffleverse Technologies, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your use or inability to use the platform, or the conduct of any third party during a video match.
C. Indemnification: You agree to defend, indemnify, and hold harmless Shuffle from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from your breach of these Terms, your violation of any law or third-party rights, or your live video transmissions.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules.
We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this document. Your continued use of Shuffle following the posting of revised Terms constitutes your unconditional acceptance of the changes.
If you have any questions, official inquiries, or legal notices regarding these Terms & Conditions, please contact us at:
Email: contact@ishuffle.live
Legal Entity: Shuffleverse Technologies
Get in touch with Shuffleverse Technologies Support Team
For any help, suggestions, technical issues, or business inquiries, please reach out to us. We usually respond within 24–48 hours.
Shipping & Delivery Terms for Digital Goods and Subscriptions
Shuffle strictly provides digital services and virtual items (Gems, Shuffle Plus, VIP status). No physical products are shipped or delivered.
Cancellation and Refund Terms for Virtual Items & VIP Purchases
We want you to have the best experience, but due to the digital nature of our services, please read our refund guidelines:
Zero-Tolerance Standards Against Child Exploitation & Abuse
Shuffleverse Technologies maintains a strict, absolute zero-tolerance policy regarding Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation and Abuse (CSAE). We are committed to maintaining a safe environment for all users and preventing any form of child exploitation on our platform.
Shuffle is strictly designed for adults (18 years and older). We implement several measures to ensure minors cannot access the platform:
To proactively prevent the dissemination of inappropriate material or harmful interactions, Shuffle uses advanced AI models and active human moderation:
We provide instant, easily accessible reporting tools on all video screens and profile cards. Users can instantly flag suspicious behavior or content. If you witness or suspect any policy violations, minor usage, or child exploitation, please report it immediately:
In accordance with global legislation, Shuffleverse Technologies actively reports any cases of child sexual abuse material (CSAM) or exploitation to the National Center for Missing & Exploited Children (NCMEC) and relevant global law enforcement agencies.
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